Frequently Asked Questions on Trading Bots General Questions

This page is devoted to the most frequent questions that arise over time – before you ask for support, look here. The page is constantly being updated.

Frequently Asked Questions on Trading Bots
General Questions

Give me profit settings for the bot

We do not give any settings. Settings are strictly individual and may work for some traders but not for others. The main thing to understand is that a trading bot is a tool, not a “black box”. And you set it up for yourself, for your trading style, for your requirements.

I want to transfer the bot to another account, is that possible?

No, It is Immpossible. To use bots, you must definitely register a new account using our referral link.

Possible errors in free bots for Binance exchange

I get the error “HTTP error” (“Can’t get quotes…”). What to do?

These are errors of communication with the exchanger. Communication with the exchanger is conducted via the HTTP protocol, and sometimes there are errors. But the bot successfully handles them, and displays them in the logs just in case. Nothing needs to be done, the bot will continue trading.

{“code”:-1021,”msg”:”Timestamp for this request is outside of the recvWindow.”}

When this error occurs, you need to synchronize the time on your computer and set the automatic synchronization. It is also possible that the ping to Binance exchange is too big.

{“code”:-2010: Account has insufficient balance for requested action.”}

There is not enough money in the account to open positions. Either there is not enough margin, or you forgot to transfer from a spot account to a futures account.

{“code”:-2015,”msg”:”Invalid API-key, IP, or permissions for action.”}

Incorrect key. There may be several reasons:

  • Incorrectly entered the public and/or private key.
  • Mixed up the public and private key
  • Futures permission was not set in the key permissions
  • Key was created before futures section was opened – you have to create a new one
  • Key was created before the account was activated
  • We accidentally added a space at the end of the input field
  • Futures trading permission is not checked in the key settings
{“code”:-2019,”msg”:”Margin is insufficient.”}

This means that there are not enough funds to open positions. Here there are two options – to replenish the account, or change the settings. Also, if the leverage is too low on the exchange, this can also be the reason.

{“code”: -2021, “msg”: “Order would immediately trigger.”}

Stop order to sell can not be set below the execution price – this is what the exchange warns, while not placing an order. As soon as the price returns, the bot will successfully set the order.

{“code”:-4061,”msg”:”Order’s position side does not match user’s setting.”}

Here the exchange does not allow you to open a position, because you have a hedge trade option (Hedge). The bot needs a one-way (One-way), it works in this mode.

{“code”:-4164,”msg”:”Order’s notional must be no smaller than 1.0 (unless you choose reduce only)”}

The minimum notional value of each order must be no less than the threshold $1 USD. If the order notional value is less than the set threshold ($1 USD), the order will be rejected.

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